So I want to talk today about a few ways that you can introduce patients into the complete exam in your practice. In our practice, we primarily have three doors that the patients can enter through.
Some new patients call and they're ready to go, and we train the front-office person to talk with them about our complete exam process.
The patient on the phone may have some specific concerns that they want to see the doctor about, and so we schedule them initially, as their first visit, to come in and do the complete exam. And we actually have made a handout, a one-page handout that we'll put up on the screen for you shortly, that talks about all the things that we check at that complete exam.
And we liken it to a physical exam that they would have with their physician that helps them to kind of understand the amount of time that we're going to spend to go through this complete exam.