The Dawson Academy Blog

Dental Articles on Occlusion, Centric Relation, Restorative Dentistry & More

Why You Should Implement a New Patient Gift

 

So one quick tip that I've implemented into my office that had been successful is implementing a patient gift when they walk in for the first time.

These can be super simple and not very expensive, but I've found it to be very successful for the patient feeling welcomed to our office and feeling a part of our team. And that's the new patient gift.

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Dawson Quick Tip: Scheduling Emergency Patients Successfully

Hello, everybody. What I want to talk about in this quick tips is, how do we deal with the emergency patient? There's nothing more frustrating than getting a really busy, productive day, and then getting inundated with emergencies, or maybe having the feeling that you put emergencies at the end of the day. And if you get a bunch of them, all of a sudden, you're leaving an hour-and-a-half or two hours after you're supposed to close. That's not good for the moral of the practice. Staff doesn't like it, and I know from personal experience, my wife wasn't very happy when I would come in missing dinner as well.

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Dawson Quick Tip:  Scheduling Basic Restorative Patients Successfully

When we think about scheduling for success, one of the things that we get asked about as a practice gets busier doing more complex things is where do you put the basic restorative: the DO filling that comes from hygiene or the occlusal that comes from hygiene? It can be problematical when you really start loving doing the more complex things, and I certainly went through that. After a while, what we started to figure out is we just needed to hold time for it.

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Dawson Quick Tip: How to Schedule More Profitable Procedures (Green Time)

Hello, everybody. One of the most, I think, important things Dr. Dawson ever taught me was the concept of green time. And you can call green time go time, or time that's being held for more profitable things in the practice. But the way I think about green time is holding blocks of time in my schedule for things that are going to be cerebral; things where I'm going to have to have complete focus for what I'm doing.

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Dawson Quick Tip: Send New Patient Thank You Notes

One of the simple tips that I want to share with you today is something that we do for marketing, and it's just a simple thank you note to new patients. We've had some little thank you cards printed with our logo on the front. And we have a nice message in there that just thanks them for coming into the office, and tells them how much we're looking forward to taking care of them, and that we appreciate the trust that they've placed in us to take care of them.

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Dawson Quick Tip: One Easy Way to Be a Better Leader


Are you ever frustrated with the results that you're getting in your practice? Wishing that they were better than they are? 

Or do you have situations where you're having a communication with a patient, a team member, or even a family member?

Well if so, I want to encourage you to ask yourself the leadership question in those situations.

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