The Dawson Academy Blog

Note: The Dawson Academy uses the term "specialty patient" in place of "complex care patient" , as well as "general patient" in place of "modest patient".

I remember my first experiences with case acceptance were good ones. I was fresh out of the United State Navy and the 2 years I practiced there served me well. I opened a small practice in rural North Carolina and new patients rolled in on day one. I did amalgams, anterior composites, a few crowns, and lots of extractions. Nothing fancy; just good old bread and butter dentistry. Patients paid me and life was good. Case acceptance was easy. I’d do an exam, tell patients what they needed, how I’d do it, and they’d say yes.

Hello I’m Dr. Paul Homoly. I recently watched the 2019 US Figure Skating Championships. My wife Sweet Lisa and I curled up on the couch, a few of our cats joined us, and we spent a mellow evening watching this country’s finest figure skaters. I like it when TV commentators are former Olympians. They spot crucial distinctions in athlete’s performances that can result in gold medals or no medals at all.

Here’s an important distinction in dentistry that many dentists and team members miss. That distinction is the difference between a sales vs leadership approach to case acceptance.