The interesting aspect of our need to go touchless is that it brought clarity. We now understand the importance of adaptability and that it simply cannot happen without embracing technology. So, what does that mean for your daily operation strategy? You may need to adjust the course and pivot to re-assess as new information and technology present itself.
Understanding the full scope of Complete Dentistry from a patient’s perspective can be challenging.
This can lead to poor acceptance of diagnostic records, treatment, and frustration for the Dentist and team. To avoid this, a Complete Dentist must understand how to “talk the talk” and “walk the walk”. We will cover methods of improving your communication skills during the complete examination, diagnostic records, and treatment presentations. In addition, we will cover skills in handling patient objections during each of these areas. This will help you gain confidence as a complete dentist.
Gain insights into what to do and what not to do as you ease back into practice with our faculty.
With each day presenting us with a 'new norm' we are excited to have Larry Guzzardo sharing with us the most up-to-date and relevant information for practice management in today (and tomorrow's) COVID-19 world.
Take home a process to know what your patients want and what matters most to them.
Zig Ziglar once shared, "You can have everything in life you want, if you will just help other people get what they want". Friends, setting our clinical bar to the highest level is clearly our foundation for long-term success. That said, what does your average patient understand more? What you know they need? Or what they know they want? Join us and learn HOW TO know what your patients want, as well as, HOW TO connect what you know matters to what matters most to them.
In times of uncertainty, panic can spread. While our profession faces uncharted territory, join me in a
discussion of how you can begin with the end in mind, build value for your patients, help them find
their vision and propel your practice into version 2.0 of 2020.
First and foremost, you need to find additional training to fill in some of the gaps you did not learn in dental school. From my training with The Dawson Academy, I realized the importance of having meaningful and organic patient consults.
Educating patients on dental conditions can be very challenging for many dentists. A complete dentist has even more challenges, especially when it comes to explaining joint conditions with their patients. The complete dentist starts the examination by examining the joint first. Based on what we know, there are four categories or phases of joints that we need to discuss: the green joint, there are two in the yellow-joint category, and the red joint. Talking to your patients about each of these categories is very important, because if they understand the condition, they can understand the recommended treatment is necessary. We start with the green joint.
Note: The Dawson Academy uses the term "specialty patient" in place of "complex care patient" , as well as "general patient" in place of "modest patient".
I remember my first experiences with case acceptance were good ones. I was fresh out of the United State Navy and the 2 years I practiced there served me well. I opened a small practice in rural North Carolina and new patients rolled in on day one. I did amalgams, anterior composites, a few crowns, and lots of extractions. Nothing fancy; just good old bread and butter dentistry. Patients paid me and life was good. Case acceptance was easy. I’d do an exam, tell patients what they needed, how I’d do it, and they’d say yes.
When we think of the implication mindset, Dr. Dawson has talked to us for a long time about a way for us to think about dental problems and approach to dental treatment as a way to communicate with our patients and help them move forward with their treatment. One way to look at it is, when we find dental concerns in a new patient exam, we speak to our patient in terms of 'is this urgent?'