Hello I’m Dr. Paul Homoly. I recently watched the 2019 US Figure Skating Championships. My wife Sweet Lisa and I curled up on the couch, a few of our cats joined us, and we spent a mellow evening watching this country’s finest figure skaters. I like it when TV commentators are former Olympians. They spot crucial distinctions in athlete’s performances that can result in gold medals or no medals at all.
So one of the questions that I've asked myself, is are my patients understanding what I'm saying when they don't get to see what I see? And I feel like this is something that we all fall into: we love to talk and try to educate, but the patient's not having the same visual as we do. So how do we overcome that?
Here’s an important distinction in dentistry that many dentists and team members miss. That distinction is the difference between a sales vs leadership approach to case acceptance.
I'd like to spend a few minutes with you discussing case acceptance and how do we increase case acceptance, working around the limitations of insurance.
How important is it to your practice that patients trust you?
Perhaps it’s best to think about this by asking, “What’s the impact on your practice when patients don’t trust you?”
We all have patients whose dental problem has outstripped their insurance benefits. And that's all right. And I always tell my patients, "You think of your insurance as if you put on a pair of pants and found a $20 bill in the pocket. It's a bonus."
Let's talk for a minute about a financial issue, diagnosing the pocket book or maybe another way of looking at it is X-raying the wallet. I think we all have a little bit of preconceived ideas when we meet other human beings. We kind of size them up by the way they look, the way they dress, the way they manicure themselves.
Do you have a good system in place to present your treatment plan to your patient?
After you have done your part to put together the plan, it's time to lay it out to the patient to ensure they understand what needs to happen now and what can wait. Here are three tips for you to use to help make that process more simplified.
Have you ever wondered how you can implement complete dentistry into your practice? Do you think, "Where do I even start?" Well, here is a few tips for you that I think will help get you on the right path.
After you have gone through and taken accurate records during the complete examination it is time to present the treatment plan. When it comes to presenting the treatment plan to a patient, there are two things you need to have with you.