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Understanding the full scope of Complete Dentistry from a patient’s perspective can be challenging.
This can lead to poor acceptance of diagnostic records, treatment, and frustration for the Dentist and team. To avoid this, a Complete Dentist must understand how to “talk the talk” and “walk the walk”. We will cover methods of improving your communication skills during the complete examination, diagnostic records, and treatment presentations. In addition, we will cover skills in handling patient objections during each of these areas. This will help you gain confidence as a complete dentist.
Learning Objectives:
- Demonstrate effective communication skills during the complete examination
- Acquire communication skills to help your patient accept diagnostic records
- Describe the talking points for a successful treatment presentation
- Handle objections and resistance to treatment
